Customer Relation Management

Course Details

Customer Relation Management


Customer complaints alert organizations, to improve products, services, procedures, and studies toward customers. Customers complaints successfully o}en creates loyal and committed customers. In doing so, ensures that a healthy and proactive Customer Relations. The course has been designed to provide an insight into various aspects of Customer Relations Management, important aspects of major Compliance. Handling of Complaints, various techniques required to handle wriŒen, telephone and face-to-face complaints, of Invention Report Wring & FIR, handling Govt & Police O cials and how to improve one's Communication Skills.

7500 / Per Day Or / Per Day
(Non-Residential)

Contact Person : Jasmine Kaur
Email : jasmine.kaur@iissm.com
Contact Number : 9650397152

Customer Relation Management

Start Date- 24/08/2017

End Date- 24/08/2017

  • Location- IISSM E-1, East of Kailash, Near Lady Shri Ram College, New Delhi – 110065

  • Number of days- 1 Days

  • Contact Person- Col Alok Akhauri

  • Download Flyer
  • Email : jasmine.kaur@iissm.com


IISSM Member

Corporate User