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Training Registartion

Customer Relation Management

Description-

Customer complaints alert organizations, to improve products, services, procedures, and studies toward customers. Customers complaints successfully o}en creates loyal and committed customers. In doing so, ensures that a healthy and proactive Customer Relations. The course has been designed to provide an insight into various aspects of Customer Relations Management, important aspects of major Compliance. Handling of Complaints, various techniques required to handle wriŒen, telephone and face-to-face complaints, of Invention Report Wring & FIR, handling Govt & Police O cials and how to improve one's Communication Skills.

Fee Description


Fees : - 8500 Or

(Non-Residential)

Contacts


Contact Person : Vinod Rawat
Email : vinod.rawat@iissm.com

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